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Involving Businesses to Strengthen Health of Communities: Pecs/Harrisburg Partners Sponsor Two Workshops

Originally published in AIHA's Connections, March 2004.

AIHA Pecs/Harrisburg partners spent the first few days of February in Budapest discussing with local community leaders from throughout Hungary ways that communities can become more involved in improving the health—particularly of women—of a community. The first meeting, the Business Leaders Summit, took place February 2. It was followed by a seminar for the Hungarian Association of Healthy Cities (HAHC) coordinators, February 3-4. Both events were sponsored by AIHA Pecs/Harrisburg partners.

Business Leaders Summit Provides Tools for Business and Community Collaboration to Improve Health "A community that has a vision and a plan for improving the health of its population is a good place to locate a business. And a business that has a vision and a plan to improve the health of its community is a successful business." This thought was the cornerstone of the Business Leaders Summit.

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John Claypool, executive director of AIA’s Philadelphia chapter speaks about engaging businesses to improve health as a good business decision and return on investment. (Photo: John Capati)

More than 20 business leaders from the United States and Hungary met to engage in a critical dialogue about strategies for engaging businesses in activities that improve the health of their communities, particularly in the area of women's health. The meeting was also attended by officials from the Hungarian Ministries of Health, Economics, and Culture; the Hungarian Association of Healthy Cities; and the National Health Promotion Center. Four business experts from Pennsylvania shared their best practices, insights, and models for integrating community health into the corporate values of a company—including explaining how this leads to a return on investment. During the workshop these experts also emphasized the main principles behind successful business and community interaction.

"Engaging businesses to improve health is a good business decision and return of investment," says John Claypool, executive director of the American Institute of Architects Philadelphia chapter. "Social investing starts with the premise that the investor is looking for a return. This is the same as an employer's investment in its employees," he explained, emphasizing that high-risk employees, or those who engage in health risk behaviors, cost a business more than low-risk individuals because they are less productive, are absent more often, submit larger healthcare claims, and spend more time in the hospital. "Contributing to the physical and mental well-being of employees adds to their level of productivity and, therefore, the bottom line of the company," he said.

According to Claypool, businesses also benefit from the marketing exposure and positive public relations that are a direct result of community involvement. Claypool explained that as a business becomes more involved in community activities, name recognition increases and residents begin to associate the name of the business with individuals from the business whom they meet at community functions. "By investing time, expertise, leadership, products, or services [in a community], businesses can expect that the community will provide a return on the investment," he assured attendees.

Claypool's thoughts are shared by Pete Butler, engineering manager at Proctor & Gamble. "Society believes that companies are in business to make a profit, but if they show concern for causes that consumers relate to, then people in the community [will] continue to support the company through product consumption," he explained.

Stressing the importance of integrating community issues and interests with the company's mission, Butler presented different concepts used by Proctor & Gamble to contribute to the health of its community. "Direct financial assistance is the smaller part of what we do to help the local population" said Butler. "The volunteer efforts and the special skills of our employees are far more important. That is why we encourage the community volunteer work of our employees through small grants programs that assist with their efforts to purchase medical equipment and supplies for local hospitals. [As volunteers, our employees] also provide expertise in negotiating better insurance rates for medical staff, participate in hospital board meetings, and lead fundraising efforts."

Engaging businesses to improve health by drawing on personal commitment and involvement was also raised by David Davis, president of Kilmorrey Inc. and chairman of the Board of the Institute for Healthy Communities. According to Davis, community initiatives and businesses need to see how they benefit from joint collaboration. A very important aspect of this is personal commitment to and involvement in community health.

"A general concern for the welfare of society is a common motivator among business leaders for contributing to community health [programs] because they live in this society and raise their families there. On the other hand, community leaders must understand that business is not separate from the community, but a part of it," said Davis. According to him, personal concern motivates community change through the individual commitment of society members and their interaction at the personal level.

Tim Twardzik, executive vice president of Ateeco Inc., stressed the importance small and family-owned businesses play in improving the economic health of a community. He outlined a cause-related marketing paradigm that helps business identify and address the main concerns of their community. "It is critical to incorporate a community's economic development into your business plan," said Twardzik, underscoring that "it is also important to give back, especially as a big fish in a small town. [Your giving] will be returned to you ten-fold and encourage other companies to participate as well."

The presentations of the American experts were followed by a discussion during which Hungarian business leaders focused on strategies to enhance their corporate efforts to improve the health of their communities.

HAHC Coordinators Learn How to Work Together To Accomplish Common Goal

Learning how to network and collaborate more effectively beyond traditional boundaries, across diverse organizations, and by engaging local businesses to support community health programs was the focus of the seminar for Hungarian Association of Healthy Cities (HAHC) coordinators.

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HAHC Coordinators during a team work exercise focused on the goals and challenges of improving community health. (Photo: John Capati)

Held to help build the capacity and optimize the organizational effectiveness of HAHC coordinators as they work to improve community health, the workshop took into account the economic challenges and diminishing resources Hungarian communities are currently facing. US business leaders and US and Hungarian representatives of the HAHC network spoke about how to better align resources, validate health priorities, reduce competition and duplication, and increase an individual's access to critical health care.

The HAHC coordinators were also trained on how to coach and guide the group process, provide effective lobbying and advocacy at the local and regional levels, strengthen interaction and trust among diverse stakeholders, and manage conflicting interests and behaviors. In addition, the training introduced several consensus building tools and techniques for prioritizing and selecting feasible projects and programs that have the greatest chance of impacting women's health.


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